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Customer Support

Please get in contact with our customer support team!For any inquiries

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We're Here to Help!

Please fill out this form and our Customer Support Team will assist you!

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Office Address

86-90 Paul Street,
London
EC2A 4NE

Chat with Our Support Team

Chat with our support team for quick assistance with questions or concerns.

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FAQ

Frequently Asked Questions

  • Frequently Asked Questions
    1.⁠ ⁠What products do you offer? We offer a wide range of authentic Portuguese products, including traditional snacks, baked goods, wines, and unique beverages, all sourced from reputable suppliers in Portugal. 2.⁠ ⁠How can I place an order? You can place an order directly through our website by browsing our product selection, adding items to your cart, and following the checkout process. 3.⁠ ⁠What payment methods do you accept? We accept various payment methods, including credit/debit cards, to ensure a secure and convenient shopping experience. 4.⁠ ⁠Do you offer international shipping? Currently, we offer shipping within London. Please check our shipping policy for more details on delivery options. 5.⁠ ⁠How can I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your order. 6.⁠ ⁠What is your return policy? Please contact us immediately if you need to modify or cancel your order. We can make changes if your order has not yet been processed. 7.⁠ ⁠How can I contact customer support? For immediate assistance, you can reach our customer support team by email at support@piteu.co.uk or by using the chat feature on our website.
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